Why are the following feedback statements -- one positive, one negative -- not optimal? How could they be improved?

(1) "Great job!"
(2) "You don't value my time"

Click this link to see a quick video and/or to read about "3 Do's and 3 Don'ts" when giving feedback in the context of a 360 degree feedback exercise. Read more >
It is well established that leaders who articulate a vision—a viable, idealized image of the organization’s future – may experience a wide-range of benefits. Studies have found that effective vision articulation relates to (1) organizational performance, (2) follower motivation, (3) more effective group interaction, and (4) satisfaction with both the group and leader. So how do people go about constructing and articulating vision statements? The following post discusses an often-neglected aspect of the vision-formation process: forecasting. Click to learn more about forecasting, why it’s important, and other digestible nuggets from the Leadership Bento Box. image

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Hundreds of scientists, engineers and technicians stood around a table draped in black cloth. Beneath the cloth was a small replica of an old rocket. The ritual, organized by leaders at NASA, symbolized the death of a massive rocket program that lasted almost two decades, but had to be terminated due to the emergence of new technologies. The following blog series discusses the importance of addressing the past when implementing organization change and the danger of resisting. (Click to continue) Read more >
BMW has a “living history” museum. American airlines has a museum tracing back its history 80 years. Goldman Sachs employed anthropologists to unearth key themes of its history. The following blog post explores what these companies already know: the critical role history plays in leading change. (click to continue reading)


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“It is often stated, more as conventional wisdom than verifiable truth, that history repeats itself…History never repeats itself because every historical moment is unique. Nevertheless, the process of history does admit to a poetic quality that more accurately depicts its true character. History rhymes -- not repeats -- in revealing parallels between the events, actors, and outcomes from different periods. Implicit in this approach is the idea that the subject of history is not only continuity, but also that history is about development and change.” The following blog series builds on Professor Gary Field's eloquent point about the rhyme of history and dives deep on a topic often neglected when leading organization change. (Click to continue reading) Read more >
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